Oxzera ("we," "our," or "the Company") is a software development studio operating globally and registered in Sri Lanka. We are committed to protecting your personal data and respecting your privacy rights.
This Privacy Policy applies to all information collected through our website (oxzera.com), our services, and any related communications. It explains what data we collect, why we collect it, how we use it, and your rights regarding your personal information.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.
Oxzera acts as the Data Controller for the personal data collected through our website and services. You can contact us at any time using the details provided in the Contact Us section below.
We collect several types of information from and about users of our website and services, including:
We use the information we collect for the following purposes:
Depending on your location and the nature of our interaction, we process your personal data under the following legal bases:
We process data in accordance with applicable local privacy laws. If your jurisdiction has specific requirements not addressed in this policy, please contact us.
We may share your personal information with the following categories of third parties:
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our retention periods are determined based on:
When your data is no longer needed, we will securely delete or anonymize it. If anonymization is not possible, we will securely isolate your data until deletion is feasible.
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
You may have additional rights under local data protection laws. We will honor all valid requests in accordance with applicable law.
To exercise any of these rights, please contact us at hello@oxzera.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request. There is no fee for making a request unless it is manifestly unfounded or excessive.
Oxzera is based in Sri Lanka, and our service providers may be located in various countries worldwide. This means your personal data may be transferred to, stored in, and processed in countries outside your country of residence, which may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards to ensure your data remains protected, including:
By using our services, you acknowledge that your data may be transferred internationally as described in this policy.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information promptly.
If you believe that a child has provided us with personal information, please contact us immediately at hello@oxzera.com.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. For detailed information about the cookies we use, how we use them, and how you can manage your cookie preferences, please refer to our dedicated Cookie Policy.
When you first visit our website, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting our website. For more information, see our Cookie Policy.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us using the details below:
We aim to respond to all privacy-related inquiries within 30 days.
If you are located in the EEA or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns before you approach any supervisory authority.
This Privacy Policy should be read alongside our Terms & Conditions and Cookie Policy for a complete understanding of how we operate and handle your data.
We're committed to protecting your data. Reach out if you need any clarification.